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      Privacy Policy of Symphony Events

      This Privacy Policy has been developed to illustrate an outline regarding how we collect, process, and disclose information, including your personal data, which we procure while you are using our website (our "Services"), which is operated by Symphony Events Group of Companies ("us", "we", "our" or “Company”).

      We acknowledge and value the privacy of your information and will not use or share your information with anyone other than as described in this Privacy Policy. We use your data to constantly improve the quality of our service and provide you with the best possible service.

      By using our services, you expressly acknowledge that you are subject to be bound by the terms & conditions of this Privacy Policy to the collection & use of information. The terms used in this Privacy Policy mean the same as in our Terms and Conditions, except where otherwise specified in this Privacy Policy.

      Collection of your information & Use

      We bring together different types of data collected from you to help us better understand our customers and improve our services for you.

      Types of information we gather:

      Personal Data

      When you access our service, we may require your Personally Identifiable Information (“Personal Data” or “Personal Information”) that can be used to identify or contact you in order to tailor your experience at our service. The personal data we collect may include the following details or much more:

      • Email address
      • First name and last name
      • Phone Number
      • Address, State, Province, ZIP/Postal code, City
      • Cookies and Usage Data

      Usage Data:

      We may automatically collect "usage data" such as how the service is accessed and used while using our service. Usage data may cover a collection of technical information such as the "unique device identifiers" that can be utilized to identify the browser, application, or device you use to access our service, your computer’s network identification number "Internet Protocol (IP) address", version & type of browser, operating system, diagnostic data, etc. Additionally, it may include data about pages of our service that you have visited, time spent on it, your visit time and date, page response time, and other unique information about your access to our service.

      Tracking & Cookies Data:

      We make use of cookies and analogous tracking technologies like beacons, tags, and scripts to keep track of your visits and activities on our service.  Cookies are small files that websites pass to your device while you access the services which allow us to monitor you and recollect certain data thereby determining your preferences & improving our service for you.

      You can opt-out your browser from accepting new cookies, or you can disable all cookies & set your browser to notify you when you receive a new cookie. Nevertheless, if you refuse cookies, it may limit some functionality or you might not get some relevant data on our service.

      Examples of Cookies we use:

      • Session Cookies: We use session‌ cookies to recognize you and the information you provide while navigating through our service. 
      • Preference Cookies: Preference Cookies allows us to remember your preferences and settings to personalize our service to you.
      • Security Cookies: Security Cookies are utilized to verify users for our security purposes.

      Use of Data:

      We use the gathered data for the following purposes:

      • To present you with relevant information, requested products and maintain the service
      • To keep you informed about the changes & updates in our service
      • To grant you participation in our interactive attributes with your consent
      • To enhance customer experience by fostering care and support
      • To improve our service by analyzing the data, measuring the performance & fixing technical issues.
      • To personalize our services to you by monitoring the usage.

      Transfer of your Data

      The data together with your personal information that we gather from you may be transferred to, and saved at a computer outside of your state, province, country or other governmental jurisdiction having different rules and regulations for data protection. 

      If the person who submits information to our service is located outside India, please be informed that your data will be transferred to India for further processing. By providing your information or accessing our services, you consent to this transfer, storing or processing in accordance with this Privacy Policy.

      "Symphony Events Group of Companies" emphasizes the security of your data and whenever the personal information or any other data regarding you is transferred to another organization or a country or jurisdictions, we take all measures to ensure that the transfer is subject to this Privacy Policy and authorized by data protection laws.

      Disclosure of your Data

      Legal Requirements

      We may disclose or share your Personal Data with a third party only if rationally demanded to:

      • To comply with our legal obligations and enforce our legal agreements and strategies. 
      • To safeguard the rights or property regarding Symphony Events Group of Companies.
      • To prevent possible malpractices and investigate illegal activities related to our service
      • To ensure the personal safety of our users and protection from legal liabilities.

      Security of your Data

      We acknowledge that each of your data is valuable and we always follow all reasonable procedures and commercially acceptable means to keep your data safe and secure. However, data transmission over the Internet can never be guaranteed to be completely guarded.

      Service Providers

      "Symphony Events Group of Companies", may enrol third party companies or individuals as our “service providers” to analyze the information for us, act accordingly, and assist us to ease our services.

      These third-party service providers may have access to your personal information in our interest to carry out these activities, and they are bound by law not to use your data for anything other than this.

      Links to Other Sites

      In our service, we may include links to other sites or applications that are not ours, and the privacy policies or practices of any of the third-party sites you visit by clicking those links are governed by them, not us. Symphony Events Group of Companies is not responsible for any of those activities or exchange of information, and we therefore strongly recommend you to review the privacy policy of each site you visit.

      Privacy of children

      We are not designed to address “children” under 18 years of age, and therefore our services do not intentionally demand or collect children's personal information. If any parent or guardian notices that we have received such information from children without parental consent, please contact us immediately and we will take the necessary steps right away to remove the data from our servers.

      Changes to This Privacy Policy

      Please check our Privacy Policy regularly for periodic updates. If we amend any existing privacy policy or add any new policies, we will alert you by sending an email or placing a prior notice on our service or posting the last updated date on our privacy policy page.

      Changes to this Privacy Policy will be in effect from the moment they are posted on this page.

      Contact Us

      If you have any questions regarding the Privacy Policy, please contact us:

      Our email id:  info@symphonyevents.com.au